Applications Engineer

Discuss your requirements
with an engineer

About the Opportunity

This person will provide pre and post-sale technical support for MagneMotion’s linear synchronous motor product line by providing in-depth technical knowledge relating to the products; conducting upfront analysis of customer requirements; identifying and resolving application issues from the office via telephone and internet as well as troubleshooting systems in the field. Responsibilities will include assisting in providing product technical training in-house or at the customer's facility. Participate in on-going product improvement by providing feedback from the field to Engineering and Marketing. Participate as a team member in the development of technical documentation, user manuals and application examples. Participate as a team member in regression testing software updates and changes. Assist with the assembly of trade show equipment and demonstration units.

Pre-sales support includes providing applications analysis, system sizing and configuration assistance to potential customers and providing a liason with internal Engineering resources to determine alternative solutions when needed.

Post-sales support includes providing assistance with integration of the product and commissioning complete systems at the customer site or working with a third party systems integrator to implement MagneMotion's linear motor technology. Occationally includes travel with little or no notice to address issues at a customer facility.

Qualifications:

BSME or EE with emphasis on systems with 3-5 years of experience
Trouble shooting, problem solving skills as well as strong people skills
Excellent verbal and written communications skills
Experience in motion controls and motor drive control systems such as PID loops, PLC's servo tuning experience, PC based controllers, serial I/O, digital I/O and positioning devices a plus
Experience with industrial automation, robotics, and automated manufacturing equipment a plus
Approximately 20% domestic and international travel required

MagneMotion is an Equal Opportunity Employer. No recruiters or agencies without a previously signed contract.